Best Western Plus Cairn Croft Hotel

Check in was super easy and fast, staff was excellent! As someone who's had their identity stolen, I appreciated that they front desk women took their time to double check that my husband was actually who's name was on our credit card. I know that would annoy most people, but it did not annoy me, thank you front desk ladies for doing that double check :) . Could not have asked for a better experience! Granddaughter LOVED the pool, play area and the hot tubs. We had a double queen on the first floor right next to the pool area, hotel has quiet times at night so there was zero noise and sleeping wasn't an issue. Room was large enough that I was able to move around in my wheelchair. After a long day at the Falls, it was nice to come back to several seating areas to hang out, LOVED the seating area outside of the room, was nice to be able to just hang out and not be cooped up in our room all the time. Seating out front to watch traffic was nice, although the generator was super loud (not that big of an issue). Smoking area out back was pleasant, with two large tables and lots of seating, could have used additional ashtrays closer to the tables. Wish we would have had more time to try the restaurant that is on property, but sadly there wasn't. Our room had a tub which was nice, for A) our little who still takes baths and B) myself for my shower chair. There were plenty of plugs and USB charging. The room had a fridge, but no microwave which was okay, we wouldn't have used it anyway. It also had a Nespresso coffee maker, not my cup of tea, I would have rathered just a regular old coffee machine, but no worries.

The staff was very friendly and the grandkids enjoyed the pool and hot tub. The rooms were clean and had everything we needed. The breakfast was good. The staff we spoke to also had very good things to say about being employed at the hotel. We also noticed some areas had been freshly painted,

Staff were kind and courteous. They went out of their way to ensure that we (including our infant) were comfortable and accommodated. The rooms themselves were clean and bathrooms were spotless. There's a few restaurants, pharmacy and grocery store right by the hotel. Super convenient for last minute pick ups. Cheaper than hotels at the falls, and if you have a car, you can get to the falls/Niagara on the lake/vineyards with ease.

There are numerous kid-friendly activities available. With all of the trees inside the hotel, the location is breathtaking. Niagara Falls is only a few minutes away. The breakfast was delicious. In addition, because it was our first time seeing Niagara Falls, we plan to return and stay at the same hotel.

Our room was clean and comfortable. The staff was helpful and friendly. We loved Doc Mcgillian's Irish Pub...great food and atmosphere. Best of all, my husband enjoyed the golf simulator. We highly recommend purchasing the WeGo pass. It isn't that expensive and we never took our car out of the parking lot our entire visit to the falls. Traffic can be congested at best! The only con I can add to this review is that we were unaware we had to pay to park in the hotel parking lot, even though we never moved our car. It was a great trip to Canada and we would stay again.